Returns & Exchanges

We strive to provide high-quality packaging solutions, but if our chipboard boxes or folding cartons do not meet your specifications, you may return unused items within 30 days of delivery. Please note that custom-printed orders are final sale unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and details regarding the specific cartons you wish to return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Shipment

  Securely pack the unused boxes in their original flat-packed bundles and outer shipping cartons to ensure they are not damaged during transit.

• 3.
  Affix Shipping Label

  Clearly mark the RMA number on the outside of the package and ship the items back to our distribution center using a carrier that provides tracking services.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned inventory for resalable condition, we will issue a refund to your original payment method, minus any applicable restocking fees.